We learn your business.
One call. Your services, pricing bands, service area, hours, what counts as an emergency, who's on call, the questions you're sick of answering.
Days 1–2 · 45 minutes of your time
AI receptionist for HVAC & plumbing · United States
Your next job is already calling.
And if nobody picks up, it books with the next contractor on the list. DigiOn answers in your company's voice, qualifies the need, books the window, and escalates the emergencies — built, tuned and managed for you.
After hours
Overflow
Live in 7 days
Cancel anytime
01Answer
02Qualify
03Schedule
04Escalate
The leak nobody watches
Every missed call pays a competitor.
Industry call studies put numbers on what most owners only suspect. Your own number — the one that matters — is one scroll away.
27%
of inbound calls to home-services businesses go
unanswered
85%
of people who reach voicemail never call back —
they call the next contractor
21×
more likely to convert a lead when you respond
within five minutes
Sources: Invoca home-services call research · Harvard Business Review, “The Short Life of Online Sales Leads”. Averages are averages — the free audit measures your line, not an industry.
Built for the calls you actually get.
Every flow, escalation rule and booking window is written around HVAC and plumbing work — not a generic receptionist script.
AC not cooling“It’s running but blowing warm.”
No heat“Furnace won’t kick on.”
No hot water“Heater’s cold since last night.”
Burst pipe“There’s water everywhere.”
Drain backed up“Tub won’t empty at all.”
Tune-up / maintenance“Due for a service before summer.”
Emergencies escalate · everything else books itself
The arithmetic
Put a number on what walks away.
Four sliders, thirty seconds, no email. Then get the audit that measures it for real — free.
Not sure on the missed-call number? Almost nobody is — that's the problem. Most owners guess 5% and the phone log says 25%. The free audit measures it for real.
Missed Revenue — Estimate
NO. 000000 · —
Show the working
Calls received / month346
Calls unanswered / month87
Would have booked35
Average job value$600
Lost revenue / month$20,784
Revenue walking away
$20,784
Per month · $249,408 per year
Recover even half of it
$10,392/mo
Estimate only, from the figures you entered. Assumes 4.33 weeks per month and that unanswered callers book at the same rate as answered ones. Not a guarantee of results.
Get my free missed call audit → No cost · no obligation · no sales callJudge it yourself
Talk to it before you trust it.
No sales call, no commitment. Talk to it the way a homeowner would — then judge whether you'd let it answer your line.
Recorded sample calls
Unscripted · disclosed · fictional company
Escalation
"The AC stopped overnight"
Listen for the triage: it asks who is in the house, hears that the dog is, and escalates instead of offering Tuesday.
1 min 35 sec
Routine booking
"A tune-up before summer"
Listen for the close: two specific windows, a confirmed choice, the details read back, and a text on its way.
1 min 9 sec
Price shopper
"What does a water heater cost?"
Listen for the discipline: a real range, no invented quote, and a straight answer on what moves the number.
45 secTell Ava who’s calling
She answers as if you had already hired her — your company name, your caller, live.
How do you want to hear it, Mike?
Either way she answers as your company.
Say “my AC is out and it’s a hundred degrees” and listen to how she triages it.
Ava is answering as your company
Try “my AC is out and it’s a hundred degrees in here” — then let her run.
Text sent to — check your phone.
That is what your callers would get — at 2am, on a Sunday, while you are on another job.
Now show me my own numbers →Calling you now
Your phone should ring within ten seconds. Answer it the way a homeowner would.
Don't say "hello" and freeze — try these
- "My AC is out and it's a hundred degrees in here." Watch it escalate instead of booking you for Tuesday.
- "How much for a new water heater?" Watch it refuse to make up a number — and still move you forward.
- "I need a tune-up sometime next week." Two real slots, confirmed, text on the way.
It answers as "Summit Air & Plumbing" — a made-up company. Yours would know your services, pricing, service area and on-call tech.
What actually happens
Go live in seven days.
You are not buying software to configure. We build it, we tune it, we watch it — and your number never changes. Your total effort: about one hour.
We build and connect it.
Call flows, emergency escalation, booking straight into ServiceTitan, Jobber or Housecall Pro. Then we test it against you until you can't break it.
Days 3–5 · you approve, we build
It goes live behind your line.
Forwarding catches after-hours and anything you don't pick up in four rings. Every call and transcript lands in your inbox.
Days 6–7 · live, with disclosures on
Your rules, applied consistently
Operational — not improvisational.
Service areas, job types, memberships, emergency definitions, booking windows and handoff rules shape every conversation. Set once, applied on every call, retuned weekly from real transcripts.
01Service-area eligibilityACTIVE
02Emergency escalationACTIVE
03Membership recognitionOPTIONAL
04Approved pricing languageLOCKED
05Human handoffACTIVE
Dispatch availability
Illustrative scheduleMon12
Tue13
Wed14
Thu15
Fri16
8–10 AM
8–10 AMReserved
8–10 AM
8–10 AM
8–10 AM
1–3 PM
1–3 PM
1–3 PM
1–3 PM
1–3 PM
● Priority rule applied
The honest bit
Cheaper options exist. They just don't answer.
You've probably already tried a $99 tool — it's still sitting half-configured. The real question isn't $1,500 versus $99. It's what answering the phone properly costs you today.
| How you could cover the phone | Per month |
|---|---|
| Full-time receptionist 40 hours. No nights, no weekends, no holidays — which is when the emergencies call. | $3,000–4,000 |
| Traditional answering service Takes a message. Doesn't know your pricing, can't book a job, can't triage an emergency. | $300–900 |
| A $99 AI tool you set up yourself Plus your evenings configuring it, and the jobs it fumbles while you learn. | $99 + your time |
| Carry on as you are The number the calculator just gave you. | your leak |
| DigiOn — built, tuned and managed Answers 24/7, books into your software, escalates emergencies, texts back every missed call, chases every quote. Zero setup work from you. | $1,500 |
Receptionist and answering-service costs are typical US market ranges, not quotes. Verify against your own local hiring costs.
No account managers here
Deal with the founder, not a ticket queue.
Amit Kumar
Founder · 23 years in digital marketing · Oracle, HP, ING
Two decades building marketing systems for companies that measure results in revenue, not impressions — now pointed at the most expensive leak in home services: the phone.
I'm not going to show you a wall of logos. What I'll show you instead is your own after-hours line, recorded, with a number attached.
I read every week's transcripts myself, and I take every sales and onboarding call personally. If it isn't earning its keep, you cancel and keep everything we built — that risk sits with me, not you.
Pricing
Priced against the revenue it recovers, not the software it runs on.
No contract, no notice period, cancel anytime. Your entire exposure is one month — and if you leave, you keep everything we built.
Core
You're losing calls after hours and at lunch, and you know it.
$1,500 /mo
- AI answering, 24/7 — unlimited calls under fair use
- Emergency triage and on-call escalation
- Booking into ServiceTitan / Jobber / Housecall Pro
- Missed-call text-back within 60 seconds
- Appointment reminders
- Weekly transcript review and retuning by us
- Monthly ROI report — calls caught, jobs booked, revenue
Recommended
Growth
You're also losing money on quotes nobody chased and reviews nobody asked for.
$2,900 /mo
- Everything in Core
- Quote follow-up sequence — the big one
- Automated review requests after every completed job
- Seasonal reactivation of past customers
- Membership and maintenance-plan renewals
- Twice-monthly call-quality review with Amit
Full Stack
You want the phones fixed and the lead flow feeding them, run by one team.
$4,000–5,000 /mo
- Everything in Growth
- Google Ads and Local Services Ads management
- Landing pages and conversion tracking
- Call-source attribution — which ad booked which job
- Monthly strategy session
All plans include the full build — call flows, integrations, testing, live in 7 days — at no setup cost. Not live within 7 days of getting your information? Your first month is free.
Nothing to lose but a month.
No contract. No notice period. Cancel anytime, no questions asked — you simply don't get billed again, and you keep everything we built: the call flows, the prompts, the recordings, the transcripts, your CRM data and any number we provisioned.
The free part
Start with the free audit.
Before you buy anything, we'll show you exactly what your phone is doing when you're not looking at it.
- We call your line after hours and record what a homeowner actually gets — the voicemail, the hold music, the ring-out.
- We send you the recording and what those missed calls are worth, using your numbers rather than a template.
Free · no sales call required
Listen to it and ignore us if you want
Compliance
Compliant by design, not by luck.
An AI answering your phone touches federal telecoms law. Most vendors hand you that liability without mentioning it.
Deployed where the law is calm.
The FCC treats AI speech as an artificial voice under the TCPA. Consent rules bite hardest on outbound — answering your own inbound line sits outside that exposure.
Named in the first ten seconds.
Every call opens with a recording notice and identifies itself as an AI. The FCC has proposed making that mandatory. We do it now anyway.
Consent recorded, not assumed.
Outbound reminders only go to customers whose consent your intake captures, logged with a timestamp. Two-party-consent states handled at the call-flow level.
Before you ask
The questions owners actually ask.
A premium service is as much about restraint and transparency as speed.
Do I have to change my phone number?
No. Nothing about your number changes and nothing changes for customers who already have it. We set forwarding rules so calls reach the AI only after hours, or when nobody picks up in four rings — you choose which.
Will it sound like a robot and embarrass me?
Use the recordings above and judge it yourself — that's why they're there rather than a testimonial. It identifies itself as an AI in the first line because that's what compliance requires, and because pretending otherwise is how you actually lose a customer.
What happens when it can't handle something?
It never dead-ends a caller. It either transfers to whoever is on call, or takes a callback number and commits to a specific window — and you get a text with the details. Every transcript goes to your inbox, and we read the ones that went sideways every week.
How quickly can I stop if it isn't working?
Whenever you want. No notice period, no questions asked — you tell us and you don't get billed again, and you keep everything we built. There is no annual contract and no early-termination fee.
Make the next call the test
Bring us the call your team hates missing.
One form. A recording of your own after-hours line. A number you can argue with. Nothing to cancel.
Get my free missed call audit → Free · no card · no sales call required